> For the complete documentation index, see [llms.txt](https://docs.omnileads.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.omnileads.net/integracion-con-crm.md).

# Integración con CRM

## Integración con CRM

Como bien se ha mencionado en esta documentación, OMniLeads nos permite una interacción bi-direccional con un sistema CRM. Por ello es que vamos a dividir las configuraciones en dos partes.

Por un lado:

> * [Interacción desde OMniLeads hacia el CRM](/integracion-con-crm/interaccion-desde-omnileads-hacia-el-crm.md)
>   * [Activar un nuevo CRM](/integracion-con-crm/interaccion-desde-omnileads-hacia-el-crm.md#activar-un-nuevo-crm)
>   * [Configuración de Campañas telefónicas con interacción CRM](/integracion-con-crm/interaccion-desde-omnileads-hacia-el-crm.md#configuracion-de-campanas-telefonicas-con-interaccion-crm)
>   * [Ejemplo 1: invocación a un CRM utilizando GET](/integracion-con-crm/interaccion-desde-omnileads-hacia-el-crm.md#ejemplo-1-invocacion-a-un-crm-utilizando-get)
>   * [Ejemplo 2: invocación a un CRM utilizando GET y Clean URLs](/integracion-con-crm/interaccion-desde-omnileads-hacia-el-crm.md#ejemplo-2-invocacion-a-un-crm-utilizando-get-y-clean-urls)
>   * [Levantar variables de canal personalizadas de Asterisk y pasarlas al CRM](/integracion-con-crm/interaccion-desde-omnileads-hacia-el-crm.md#levantar-variables-de-canal-personalizadas-de-asterisk-y-pasarlas-al-crm)

Mientras que por el otro tenemos:

> * [Interacción desde el CRM hacia OMniLeads](/integracion-con-crm/interaccion-desde-el-crm-hacia-omnileads.md)
>   * [Interrelación de entidades entre el CRM y OMniLeads](/integracion-con-crm/interaccion-desde-el-crm-hacia-omnileads.md#interrelacion-de-entidades-entre-el-crm-y-omnileads)


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