> For the complete documentation index, see [llms.txt](https://docs.omnileads.net/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.omnileads.net/metricas-grabaciones-y-supervision/reportes-de-email.md).

# Reportes de Email

Los Reportes Generales de Email ofrecen contadores de envios/recepciones para entender el comportamiento actual de la operación respecto al canal de Meta.

Para acceder a los Reportes de Email, se debe clickear en *Opciones -> Reportes de Email* de la Campaña sobre la cual se tenga habilitada y configurada la canalidad:

<figure><img src="/files/rJyPOj4X5xnNupXBAb5H" alt=""><figcaption></figcaption></figure>

En dicha vista, se cuenta con un filtro temporal a partir del cual se accede a la actividad de la campaña

<figure><img src="/files/Q4fpOwnY8E8CRTsy2UJW" alt=""><figcaption></figcaption></figure>

En él se observaran totales para emails enviados, recibidos, respondidos, fallidos, no atendidos, calificados, entre otros indicadores de interés.

Para entrar al detalle de las interacciones mantenidas por su contact center sobre la canalidad de Email, visite la sección de [Reporte de Conversaciones de Email](/metricas-grabaciones-y-supervision/reportes-de-conversaciones-de-email.md).


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