# Release Notes

## Release Notes - OMniLeads 2.6.4

\[2026-04-06]

### Added

* oml-3158 New Channel: Messenger Meta
* oml-3175 Added new Whatsapp template type support.
* oml-3243 Bulk Messages: Added several Whatsapp template types support.
* oml-3042 UI Improvements: Sidebar, Dark mode, Icons, Vue transitions, Supervision.

### Changed

* oml-3169 Edit Interactive menues from Line Options.
* oml-3280 Change IdentificadorCliente url field max\_length=512
* oml-3294 Add inbound/outbound tags to agents conversations.
* devops-962 Change timeout on direct calls to agents

### Fixed

* oml-2972 Fix agent blocked dispositioning with force unpause.
* oml-3171 Fix: Do not show hidden disposition options in Whatsapp disposition menu.
* oml-3275 Fix slow load time for new Whatsapp conversations.
* oml-3269 Fix add asterisk queue member with correct pause state.
* oml-3047 Fix do not show "contact not saved" on identified inbound contacts transfers.
* oml-3279 Fix Consultative transfer for campaigns with survey error.
* oml-3286 Fix External Site Authentication form validation.
* oml-3287 Improved Whatsapp usability and fixes attachments and transfers problems.
* oml-3288 Handle Whatsapp fowarded messages safely.
* oml-3289 Fix Whatsapp time validation logic.
* oml-3294 Fix Whatsapp conversation and transfers issues.
* oml-3293 Fix Whatsapp attachment files uploading issues.
* oml-3295 Fix orphaned Whatsapp conversations

### Removed

No removals in this release.

### DB Migrations

* ominicontacto\_app: 0117
* facebook\_meta\_app: 0001
* configuracion\_telefonia\_app: 0024, 0025

##

## Release Notes - OMniLeads 2.6.3

\[2026-02-20]

### Added

* oml-3166 IVR: Dialer campaigns with Survey as destination.
* oml-3250 Browser Notification alert to desktop in inbound calls .
* oml-3252 Bulk Messages: Excell file support.

### Changed

* oml-3240 Survey reports csv with columns names.
* oml-3263 Automatic transfer to survey on agent hangup.
* oml-3253 Wallboard: Enhanced agents table filtering.

### Fixed

* oml-2795 Fix bug receiving inbound with telephone starting with "+".
* oml-3257 Fix bug "undefined" name for Whatsapp chats.
* oml-3259 Fix bug error dispositioning 'Anonymous' inbound phone calls.
* oml-3260 Fix Bug wombat list names max length.
* oml-3261 Avoid error 500 on Omnidialer service API call failure
* oml-3167 Fix Whatsapp service async calls and exception catching.
* oml-3273 Fixes msg-orchestrator crashes with non supported messages.
* oml-3140 Survey: Fix csv reports missing headers.
* oml-3276 Enterprise: Licence check deactivated for certain cron jobs.
* devops-843: Fix bug backup/restore.
* devops-881: Fix bug click2call via API.
* devops-891: Fix bug CRM interaction type 2.

## Release Notes - OMniLeads 2.6.2

\[2025-12-22]

### Added

* oml-3205 Possibility for programming custom pause while on call.
* oml-3232 Summarization and Transcription Campaign configuration.
* oml-3244 Supports answers for button\_repply and button Whatsapp messages.

### Changed

* oml-3105b Visual changes in Contact Disposition form.
* oml-3245 Omnidialer Max boost factor=20.
* oml-3249 Audit list engaged disposition filter.

### Fixed

* oml-3239 Added Survey families regeneration.
* oml-3233 Only new inbound contacts calls can omit disposition.
* oml-3245 Error when changing Campaign Contact Database.
* oml-3088 Fix performance issue with Agent disposition view when phone ratings are allowed.
* oml-3167 Fix Whatsapp Service problems
* oml-3246 Fix whatsapp message template input search functionality.
* oml-3251 Premium Reports: Avoid error 500 when COMPLETE-BT logs have errors

##

## Release Notes - OMniLeads 2.6.1

\[2025-11-25]

### Added

* oml-3001 Internal agents calls permission.
* oml-3118 Phone rating.
* oml-3165 Bulk Messaging Meta providers Support.

### Changed

* oml-3128 Database Results shows Subdispositions.
* oml-3190 Search Audits now includes non engaged dispositions.
* oml-3206 Allow editing Disconnection time for preview campaigns.
* oml-3105 Visual changes in Contact Disposition form.

### Fixed

* oml-3212 Fix External site interaction double trigger.
* oml-3229 Avoid Error 500 generating Call Reports with bad logs.
* oml-3240 OMniDialer boost factor
* oml-795 Fixed backup/restore tool
* oml-853 Disable SElinux on upgrades
* oml-863 Enable promtail service
* oml-855 Set 644 permission on postgresql.conf binded fil

## Release Notes - OMniLeads 2.6.0 <a href="#user-content-release-notes---omnileads-260" id="user-content-release-notes---omnileads-260"></a>

\[2025-10-09]

### Added <a href="#user-content-added" id="user-content-added"></a>

* \[OMLAPP]\[WhatsApp] Added support for the Meta WhatsApp Provider.
* \[OMLAPP] Added the ability for the agent webphone to place participants on hold.

### Changed <a href="#user-content-changed" id="user-content-changed"></a>

* \[DIALER] Implemented WebSocket (WS) auto-reconnection on the websocket\_ari component.
* \[DIALER] Optimized the Stasis App code (dialer-dialplan). Updated Python and Gearman library versions.
* \[DIALER] Implemented campaign priorities setting.
* \[ANSIBLE] Modified the systemd restart parameter for the Dialer and WhatsApp components from on-failure to always.

## Release Notes - OMniLeads 2.5.2

\[2025-09-23]

### Added <a href="#user-content-added" id="user-content-added"></a>

* oml-3120: Whatsapp Automatic closing message.

### Changed <a href="#user-content-changed" id="user-content-changed"></a>

* oml-3045: Schedule optimization for OMniDialer.
* oml-3086: Priority Logic for OMniDialer campaigns
* oml-3151: improvements on OMniDialer lock process deletion.
* \[Docker] image names & dialer workers containers

### Fixed <a href="#user-content-fixed" id="user-content-fixed"></a>

* \[Ansible] postgres stop Task with external postgres.
* \[Docker] fix build context "dialer" for test-env.

### Removed <a href="#user-content-removed" id="user-content-removed"></a>

No removals in this release.

### PostgreSQL Migrations <a href="#user-content-postgresql-migrations" id="user-content-postgresql-migrations"></a>

* configuracion\_telefonia\_app: 0023

## Release Notes - OMniLeads 2.5.1

\[2025-09-11]

### Added <a href="#user-content-added" id="user-content-added"></a>

* oml-3000 Add Agent Group setting to restrict password update.
* oml-3002 User bulk remove.
* oml-3115 Add Campaign setting to allow showing callid in disposition form.
* oml-3116 DTMF input form for agent's softphone (allowing copying long DTMF codes).

### Changed <a href="#user-content-changed" id="user-content-changed"></a>

* oml-2996 Disposition form is always displayed for Inbound calls.
* oml-3136 A fallback routine is now in place to handle scenarios where an audio file for the telephony channel cannot be located.

### Fixed <a href="#user-content-fixed" id="user-content-fixed"></a>

* oml-2999 Fix phone validation regex.
* oml-3037 Fix recording search tests.
* oml-3028 Fix recording search pagination buttons.
* oml-3048 Fix Respect call autoattend configuration for transfers to campaigns (OOS).
* oml-3135 Eliminated the sending of redundant jobs that activate the process-campaign.
* oml-3132 Management of a Postgres connection pool, a delay configurable between each contact search iteration, implementation of various caches.

## Release Notes - OMniLeads 2.5.0

\[2025-07-24]

### Added <a href="#user-content-added" id="user-content-added"></a>

* oml-2679 Automatic outbound dialer module.
* oml-2923 Order and filtering adding agents in Campaigns Wizard.
* oml-2893 Massive download and deletion of agendas.
* oml-2886 Allow contact database structure definition on campaign wizard.
* oml-2921 Allow configuring Agents as IVR destinations.
* oml-772 New service for call transcriptions.

### Changed <a href="#user-content-changed" id="user-content-changed"></a>

* oml-3040 Asterisk & Kamailio Webrtc SIP Register was optimized.
* oml-708 Migrate callrec postcall actions from RabbitMQ to gearman job server.

### Fixed <a href="#user-content-fixed" id="user-content-fixed"></a>

* oml-2931 Fix "enmodoselect" Incidence rule.
* oml-2997 Fix "easyaudits" logs ip field.

### Release Notes - OMniLeads 2.4.5 <a href="#release-notes-omnileads-2.4.5" id="release-notes-omnileads-2.4.5"></a>

2025-07-28

#### Added <a href="#user-content-added" id="user-content-added"></a>

* oml-3080 Show historical dispositions for preview campaigns.
* oml-3096 Allow preview recicling without changing database.
* oml-3087 Detects Media Access Denied on SIP session failure.
* oml-3099 Add Timer for call on hold.

#### Changed <a href="#user-content-changed" id="user-content-changed"></a>

* oml-3069 Database upload optimizations for speed.
* oml-3108 Allow CRM interactions parameters with character "."

#### Fixed <a href="#user-content-fixed" id="user-content-fixed"></a>

* oml-3107 Fix button "Get preview contact".
* oml-3041 Fix empty subdisposition in campaign creation from template.
* oml-3114 Fix Whatsapp contactdata saving. Show contact name.
* oml-3106 Fix multiple scrollbars in agent console.
* oml-3074 Fix base report for ended Preview Campaigns.

### Release Notes - OMniLeads 2.4.4 <a href="#release-notes-omnileads-2.4.4" id="release-notes-omnileads-2.4.4"></a>

\[2025-07-08]

#### Added <a href="#user-content-added-1" id="user-content-added-1"></a>

* oml-2977 Allow for showing extra non Contact data from landing page.
* oml-3070 Buttons for calling Wombat Dialer Start/Stop APIs

#### Fixed <a href="#user-content-fixed-1" id="user-content-fixed-1"></a>

* oml-3073 Fix Calling External System interactions
* oml-3034 Whatsapp Interface for contact data and popups improvements.
* oml-792 AWS buckets integration & automation

#### Changed <a href="#user-content-changed-1" id="user-content-changed-1"></a>

* oml-782 Whatsapp Events Listener runs in another container.

#### Fixed <a href="#user-content-fixed-1-1" id="user-content-fixed-1-1"></a>

* oml-3067 Optimization for blacklist uploading.

​

### Release Notes - OMniLeads 2.4.3 <a href="#user-content-release-notes---omnileads-243" id="user-content-release-notes---omnileads-243"></a>

\[2025-06-23]

#### Added <a href="#user-content-added-2" id="user-content-added-2"></a>

* oml-3036 New APIs for agents management.
* oml-3043 Preview campaigns contacts updates.

#### Changed <a href="#user-content-changed-2" id="user-content-changed-2"></a>

* oml-782 Whatsapp Events Listener runs in another container.

#### Fixed <a href="#user-content-fixed-2" id="user-content-fixed-2"></a>

* oml-3067 Optimization for blacklist uploading.

## Release Notes - OMniLeads 2.4.2

\[2025-05-27]

### Changed <a href="#user-content-added" id="user-content-added"></a>

* oml-3027 Optimized whatsapp reports
* oml-713 For systemd/ansible deployments, the /dev/shm partition for the PostgreSQL container has been enlarged.
* oml-760 Now allows uploading secret\_key and key\_id for authentication with AWS Buckets.

### Fixed <a href="#user-content-fixed" id="user-content-fixed"></a>

* oml-3026 Fix Whatsapp general report dates filter.
* oml-3031 Fix whatsapp messages style.
* oml-766 Resolved an issue with the restore action in All-in-Three deployments using Ansible/Systemd

## Release Notes - OMniLeads 2.4.1

\[2025-05-14]

### Fixed <a href="#user-content-fixed" id="user-content-fixed"></a>

* oml-3030: call recording view translations was fixed
* oml-3003: inbound inbound call direct agent was fixed

## Release Notes - OMniLeads 2.4.0

\[2025-04-17]

### Added <a href="#user-content-added" id="user-content-added"></a>

* oml-2746 New Disposition form List field with options fetched from CRM.
* oml-2788 Possibility to add Sub-Dispositions.
* oml-2889 Supervisiors can send messages to Agents.
* oml-2924 Massive Users profiles imports.
* oml-2938 New endpoint for multinum calls.

### Changed <a href="#user-content-changed" id="user-content-changed"></a>

* oml-2750 Whatsapp Line Wizard allows selection of any inbound campaign.
* oml-2892 Enable recordings set by default in Campaign Wizard.
* oml-2891 DB Select input with search capabilities in Campaign Wizard.
* oml-2844 Whatsapp Line Interactive Menu management allows non connected menues.
* oml-2845 Is now not possible to deactivate Whatsapp for Line destination campaigns.
* oml-2934 Inbound Routes language options are now selected from installed asterisk audios.
* oml-2738 Decoupling recording report generation for async processing.
* oml-2887 Change in the way Database Contacts are counted.
* oml-2888 Possibility to select the Agenda telephone.
* oml-2922 Campaign lists views can be ordered by id.

### Fixed <a href="#user-content-fixed" id="user-content-fixed"></a>

* oml-2859 Fix command for closing conversations.
* oml-2722 Fix External Site Authentication form validation
* Error testing External Site Authentication.
* Error in notification of External Site interaction result.
* Race condition with LlamadaLog log and External Site interaction with 'datetime' parameter.
* One-way audio when a call is placed on hold
* Docker Compose prod-env was fixed.
* Call termination occurs when a DTMF digit is detected during the welcome announcement in the call queue

##

## Release Notes - OMniLeads 2.3.1

\[2025-02-06]

### Added <a href="#user-content-added" id="user-content-added"></a>

### Improvements <a href="#user-content-improvements" id="user-content-improvements"></a>

### Fixes <a href="#user-content-fixes" id="user-content-fixes"></a>

* oml-712 Fix on Kamailio environments variables.

## 2.3.0 Release Notes

2024-12-30

### Added

* oml-2843 Close Whatsapp conversations command.
* oml-2724 Better notifications in case of External site interaction errors.
* oml-2765 Show transfer conference members.
* oml-2732 Consultative transfers to campaigns enabled.

### Changed

* oml-2825 Whatsapp Interactive Menu form validations

### Fixed

* oml-2854 Optimizations to allow loading big Blacklists.
* oml-2831 Identify Whatsapp contact now shows phone field correctly.
* oml-2856 IVR name change is reflected in IVR as Destination Option.
* oml-2862 Hide Whatsapp Providers "Password Partner" field.
* oml-2861 Fix Whatsapp line wizzard initial field data bug.

##

## Release Notes - OMniLeads 2.2.2

\[2024-11-22]

### Added <a href="#user-content-added" id="user-content-added"></a>

OML-2747 Show Whatsapp Line Status\
OML-2757 Multiple level interactive menu for Whatsapp Line destination.\
OML-2785 Inbound Routes can have Agents as a destination.

### Improvements <a href="#user-content-improvements" id="user-content-improvements"></a>

Agent event stream data expires after 2 days.\
OML-2817 Force Disposition report column order.

#### Fixes <a href="#user-content-fixes" id="user-content-fixes"></a>

Strange django migration dependency problems

##

## Release Notes - OMniLeads 2.2.1

2024-11-13

### Added <a href="#user-content-added" id="user-content-added"></a>

* oml-2813 Evil reload on rss parameter for uwsgi config.
* oml-2757 Multiple level interactive menu for Whatsapp Line destination.
* oml-2785 Inbound Routes can have Agents as a destination.

### Changed <a href="#user-content-changed" id="user-content-changed"></a>

* oml-2720 Prevent button click while fetch is in progress.

## Release Notes - OMniLeads 2.2.0

\[2024-10-10]

### Added <a href="#user-content-added" id="user-content-added"></a>

* oml-2752 \[OMLAPP]: Allow contact creation from the WhatsApp conversation window.
* oml-2730 \[OMLAPP]: Manual calls can be restricted by campaign type in group configuration.
* oml-2749 \[OMLAPP]: Allow the creation of Group of Hours from the WhatsApp line edit/create window.
* oml-2772 \[OMLAPP]: API to get campaign agents and call status.
* oml-2745 \[OMLAPP]: New Number field for disposition forms.
* oml-2751 \[OMLAPP]: Deactivation of WhatsApp templates.
* oml-2729 \[OMLAPP]: Use CRM data for inbound call contact identification.
* oml-2780 \[OMLAPP]: Agent ID is sent in the login API response.
* oml-2781 \[OMLAPP]: TOKEN\_EXPIRED\_AFTER\_SECONDS can be configured via an environment variable.
* oml-2748 \[OMLAPP]: Allow message template creation from the WhatsApp line edit/create window.
* oml-003 \[ANSIBLE]: Multi-tenant centralized backup based on Object Storage Bucket.
* oml-575 \[ANSIBLE]: Scalability tweaks configurations for Redis & PostgreSQL.

### Improvements <a href="#user-content-improvements" id="user-content-improvements"></a>

* oml-599 \[ANSIBLE]: HA deployment was optimized across all components on two VMs.
* oml-599 \[ACD]: Asterisk was upgraded to 20.9.3.
* oml-2784 \[OMLAPP]: Line deletion is now allowed for associated lines.
* oml-2732 \[OMLAPP] \[AGENT-TOOL]: Allow consultative transfer to inbound campaigns.
* oml-599 \[ANSIBLE]: The parameters for configuring scalability (scale\_rtpengine, scale\_asterisk, & scale\_uwsgi) are now set with "True" instead of "true". You will need to apply this change to your production inventory.yml.

### Fixes <a href="#user-content-fixes" id="user-content-fixes"></a>

* oml-633 \[OMLAPP]: Web workers UWSGI recycle for scale tuning scenarios.
* oml-2764 \[OMLAPP]: Error sending multimedia content via WhatsApp.
* oml-2763 \[OMLAPP]: Error creating contact without the 'telefono' field in the contact database.
* oml-614 \[OMLAPP]: Error generating Asterisk Music On Hold paths.
* oml-652 \[ACD]: Error with Asterisk config generator when the omnileads user UID is different from 1000.

## Release Notes - OMniLeads 2.1.0<br>

\[2024-08-02]

## Added

oml-2668 \[OMLAPP] Audio File creation using TTS Services oml-2675 \[OMLAPP] Whatsapp multimedia mesagges

## Improvements

oml-589 \[ACD] Upgrade Asterisk 20.9.1. oml-589 \[ACD] The asterisk\_reloader script, which generates the business logic configuration, now runs in a separate container. oml-2723 \[OMLAPP] Allow ignoring SSL validation in External Site Authentication requests

## Fixes

oml-2728 \[OMLAPP] Fix error on Whatsapp conversation initialization oml-xxx \[ACD] Fix consultative transfer call recording

### Release Notes - OMniLeads 2.0.2 <a href="#release-notes-omnileads-2.0.2" id="release-notes-omnileads-2.0.2"></a>

\[2024-07-13]

#### Added <a href="#user-content-added" id="user-content-added"></a>

oml-2700 \[OMLAPP]: Agents to transder ordered by Ready state\
oml-2674 \[OMLAPP]: Whatsapp conversations can be exported to .csv file

#### Improvements <a href="#user-content-improvements" id="user-content-improvements"></a>

oml-2701 \[OMLAPP]: Event Audit allows filtering by day\
oml-2703 \[OMLAPP]: New Outbound Routes regex for special characters\
oml-2708 \[OMLAPP]: Several reports button blocked on click to prevent server overload\
oml-2162 \[OMLAPP]: Tests optimization

#### Fixes <a href="#user-content-fixes" id="user-content-fixes"></a>

oml-570 \[ANSIBLE]: django.env template and CORS\_ORIGIN inventory variable\
oml-2444 \[NGINX]: Download PDF reports\
oml-571 \[OMLAPP]: Download call recording pool as zip\
oml-2717 \[WEBSOCKETS]: Websockets interrupt execution due to an exception\
oml-2669 \[OMLAPP]: Inconsistent agents activity logging\
oml-2569 \[OMLAPP]: Previous day data showing in Inbound calls Supervision\
oml-2222 \[OMLAPP]: Fix External Site Json Authentication

### Release Notes - OMniLeads 2.0.1 <a href="#release-notes-omnileads-2.0.1" id="release-notes-omnileads-2.0.1"></a>

\[2024-06-25]

#### Improvements <a href="#user-content-improvements-1" id="user-content-improvements-1"></a>

oml-557 \[ANSIBLE]: Parameters for scalability are added (uwsgi, kamailio & rtpengine)

#### Fixes <a href="#user-content-fixes-1" id="user-content-fixes-1"></a>

oml-557 \[ANSIBLE]: Fix swap create

##

## Release Notes 2.0.0

**Added**

* WhatsApp Bussiness API Integration to Inbound Campaigns via GupShup (Beta)
* Adoption of object-oriented storage as the exclusive format for storing recordings and other files generated by each interaction.
* Plug & play compatibility with the Grafana, Prometheus & Loki stack for observability.
* Voice Channel: The ability to transcribe voice recordings using deep learning models has been implemented (low level implementation)
* Voice Channel: Integration was implemented using Google TTS SaaS or PicoTTS for offline OMniLeads TTS (low level implementation)
* Interaction with PicoTTS and other SaaS-based TTS services to generate audio for announcements, IVR, etc. (low level implementation)
* RabbitMQ: A new component for processing asynchronous tasks such as handling recordings, transcription, sentiment analysis, etc. (low level implementation)

**Mejoras**

* Voice Channel \[Recordings]: The process of converting to MP3 and uploading to S3 has been decoupled using a new component to improve performance and scalability.

**Cambios en Componentes**

* Support for modern Operating Systems via Docker or Podman: Ubuntu, Debian, Rocky Linux, Alma Linux, OpenSuse, others.
* Support for Multiple Cloud Providers: Amazon Web Services, Digital Ocean, OVH, Linode, others.
* Django 3.2.
* Postgres 14.
* Asterisk 20.7.
* Kamailio 5.6.

## Release Notes 1.33.4

*08-03-2024*

**Agregado**

* OML-2585 \[WEB] \[API] Nuevo punto de conexión para cargar contactos masivos desde el CRM.

**Mejoras**

* OML-463 \[DOCKER] Ahora es posible migrar a OMniLeads Enterprise sin editar el archivo docker-compose YAML.
* OML-463 \[ANSIBLE] Se añadió la bandera "--rm" a los comandos de ejecución de podman run que lanzan los playbooks de respaldo y Django.
* OML-463 \[WEB] \[HA] Los scripts de inicio para la aplicación web UWSGI (comandos de Django) han sido modificados.
* OML-463 \[ANSIBLE] \[HA] Se cambió el orden en el script de acciones de conmutación por error (aio\_transitions.sh).
* OML-463 \[ANSIBLE] \[HA] Playbook de componentes de Django, Asterisk, Cron y Nginx para implementar en HA.
* OML-2586 \[WEB] Se completaron las traducciones pendientes al inglés y portugués.

**Corrección**

* OML-475 \[ASTERISK] Las llamadas que comienzan en un día y terminan en el siguiente no se pueden reproducir ni descargar.

**Eliminado**

* OML-463 \[ANSIBLE] Ahora es posible migrar a Omnileads Enterprise sin la bandera "enterprise\_edition:" en el archivo inventory.yml.

**Versiones de Componentes de OMniLeads**

* omnileads\_img: docker.io/omnileads/omlapp:240308.01
* asterisk\_img: docker.io/omnileads/asterisk:240226.01
* fastagi\_img: docker.io/omnileads/fastagi:240228.01
* astami\_img: docker.io/omnileads/astami:231230.01
* nginx\_img: docker.io/omnileads/nginx:240105.01
* websockets\_img: docker.io/omnileads/websockets:231125.01
* kamailio\_img: docker.io/omnileads/kamailio:231125.01
* rtpengine\_img: docker.io/omnileads/rtpengine:231125.01
* redis\_img: docker.io/omnileads/redis:231125.01

##

## Release Notes 1.33.0

*27-12-2023*

* OML-2540 Fix y Mejora al persistir cambios en Constance a través de Django admin
* OML-2541 Ahora es posible modificar dinámicamente el Sitio Externo (Integración a CRM) al editar campañas.
* OML-2398 Se agrega soporte para Simple Authentication de Microsofto Active Directory.

## Release Notes 1.32.0

*30-10-2023*

* OML-2482 Se amplía la cantidad de caracteres especiales como parámetros de Interacción de CRM Externo.
* OML-2506 Fix de selección de campo "dirección" al crear campañas con Integración a Google Maps.
* OML-2499 Fix de posiciones de elementos y columnas en Exportación a PDF de Reporte de campañas.
* OML-2484 Optimización en el proceso de Agendamiento Personal/Global por contacto.
* OML-2457 Se incluye soporte de Autenticación Externa para usuarios OMniLeads.
* OML-2472 Se añade modelo de Autenticación Externa via LDAP (*Lightweight Directory Access Protocol*).&#x20;
* OML-2473 Ahora es posible crear o editar usuarios y seleccionar su método de autenticación externa.&#x20;
* OML-2474 Se añade información de método de Login utilizado para la Vista de Usuarios.
* OML-2504 \[Reporting Pro] Fix bug contabilización errónea en llamadas que abarcan dos días.
* OML-2505 \[Reporting Pro] Fix ajuste erróneo en cambios de horario de verano.
* OML-2508 \[Reporting Pro] Se añade información de Grupo en las vistas de reportes de agente.

## Release Notes 1.31.0

*25-09-2023*

* OML-2479 Mejora estética en form de transferencia de llamadas&#x20;
* OML-2478 Fix en Transferencias a Campañas frente a ID's cacheados de manera incorrecta&#x20;
* OML-2471 Fix en generación de reportes&#x20;
* OML-2460 Ahora es posible conocer el Status del Agente en Transferencias entre pares&#x20;
* OML-2430 El Status de Troncales VoIP se pueden visualizar directamente desde la vista de troncales.&#x20;
* OML-2461 Nueva funcionalidad para clonar agentes a partir de skills y permisos de grupo&#x20;
* OML-2462 Ahora es posible visualizar en entrantes los datos de gestión previa de un contacto, y conocer el agente que recibió su atención&#x20;
* OML-2476 Mejoras cosméticas en dashboard de agente - histórico de calificaciones

## Release Notes 1.30.0

*23-08-2023*

### New Features, Bug Fixes and Optimizations.

* OML-2470: Fix error when calculating agent statistics report for agent dashboard&#x20;
* OML-2454: Fix error when logging Hold events&#x20;
* OML-2439: Optimization for Call Disposition Report
* OML-2464: Fix timeout for External URL Interaction&#x20;
* OML-2445: Fix error in Time Pauses for Agent Reports
* OML-2283: Add Campaigns Selection in User Creation Wizard
* OML-2418: Add alert when data base is reused&#x20;
* OML-2424: Detection of agent status when microphone is disabled
* OML-2417: Ability to transfer contact information between campaigns with shared Database
* OML-2429 Disable form selection for already used Call Dispositions in Campaign Wizard
* OML-2419 Add alert when transferring a call if contact information is not saved

##

## Release Notes 1.29.0

*22-06-2023*

### New Features, Bug Fixes and Optimizations.

* OML-2400: Allow transfers from agents to agents without Group Restrictions
* OML-2403: Fix Supervisor privileges when managing agents in campaigns
* OML-2411: Now it is possible to split deactivated contact from Database Results in Preview Campaigns
* OML-2401: Audit Module allows now to download to CSV preselected audit registers
* OML-2404: Database management: Contact Databases not in use can be deleted from platform.
* OML-2416: Fix in Agent Report (Connected Calls) when CX Survey has no data.

## Release Notes 1.28.0

*28-04-2023*

### New Features, Bug Fixes and Optimizations.

* OML-2399 Fix in CRM Parameters when special characters are used.&#x20;
* OML-2392 Lost Calls are now correctly registered in Webphone activity&#x20;
* OML-2391 New Group Filter is added in Agent List View&#x20;
* OML-2388 Fix in Call Disposition Report when Global/Personal Callback are displayed.
* OML-2384 Recording Module is modified in order to show Call Disposition editions to a Contact number.
* OML-2364 Fix in minor Call Disposition Report issues when displaying results.&#x20;
* OML-2336 Fix in Roles module when applying permissions from other role.

##

## Release Notes 1.27.0

*05-04-2023*

### Nuevas Funcionalidades

* <https://freetechsolutions.atlassian.net/browse/OML-2277>
* OML-2361: Se añade la posibilidad de generar Metadata para posterior data-analysis sobre grabaciones de llamadas
* OML-2352: Se optimizan los reciclados de bases de datos
* OML-2338: Optimzación sobre el manejo de «tiempo de Hold» cuando no existe evento de cierre explicito
* OML-2353: Restricción sobre caracteres de Nombre de Base de Contactos
* OML-2247: Se añade la posibilidad de obtener el detalle sobre tipo de pausa Productiva/recreativa en consola de agente
* OML-2349: Se añade información de Transferencias efectuadas al addon CX-Survey en Reportes de Agentes
* OML-2385: Optimización en Vista de Agregado de Contactos a Base de Campaña
* OML-2386: Se optimizan consultas SQL sobre el Módulo de Grabaciones cuando el filtro es por Calificación

### Bug fixes & Optimizaciones

* OML-2359: Fix en eliminación de asignaciones de contactos sobre campañas preview ya finalizadas
* OML-2351: Fix en Grupos Horarios y Destinos Personalizados al regenerar configuración telefónica
* OML-2358: Fix en Paginación de Lista de Previews de Agente cuando hay mas de 10 campañas asignadas
* OML-2354: Fix en evento de forzar calificación cuando Auto-Despausa está configurado.
* OML-2350: Fix en opción de Hangup sobre eventos de timeout de espera en cola
* OML-2355: Fix en longitud de Checkbox sobre opción Grabar en Wizard de Campaña.
* OML-2292: Fix sobre URLs de archivos de grabación cuando los mismos apuntan a un Bucket S3 (object-storage)
* OML-2383: Fix en Liberar y Reservar Contactos Preview cuando las bases de contactos se comparten.


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