Asterisk's Agent Session API

Asterisk’s Agent Sessions API

Endpoints to control the Asterisk’s Agent Session to be used by the WebPhone.

Asterisk agent session login

Sets the session state of the Agent (Users) in Asterisk as started. The credentials must belong to the Agent, and there is no need to send any extra parameters.

URL: POST https://<omnileads_addr>/api/v1/asterisk_login/

Asterisk agent session logout

Sets the session status of the Agent (Users) in Asterisk as terminated. The credentials must belong to the Agent, and there is no need to send any extra parameters.

URL: POST https://<omnileads_addr>/api/v1/asterisk_logout/

Agent Pause start

Sets the session state of the Agent (Users) in Asterisk as Pause (Pauses). The credentials must belong to the Agent.

URL: POST https://<omnileads_addr>/api/v1/asterisk_pause/

field name	type	description
pause_id	string	ID of the pause the agent starts.

Agent Pause End

Sets the session status of the Agent (Users) in Asterisk as "Available" and indicates the end of a Pause (Pauses). The credentials must belong to the Agent.

URL: POST https://<omnileads_addr>/api/v1/asterisk_unpause/

field name	type	description
pause_id	string	ID of the pause the agent ends.