# CRM Integration

### CRM Integration

As mentioned in this documentation, OMniLeads allows us to have bi-directional interaction with a CRM system. That is why we are going to divide the configurations into two parts.

On the one hand:

> * [Interacción desde OMniLeads hacia el CRM](https://docs.omnileads.net/english/crm-integration/interaction-from-omnileads-to-crm)
>   * [Activar un nuevo CRM](https://docs.omnileads.net/english/interaction-from-omnileads-to-crm#activar-un-nuevo-crm)
>   * [Configuración de Campañas telefónicas con interacción CRM](https://docs.omnileads.net/english/interaction-from-omnileads-to-crm#configuracion-de-campanas-telefonicas-con-interaccion-crm)
>   * [Ejemplo 1: invocación a un CRM utilizando GET](https://docs.omnileads.net/english/interaction-from-omnileads-to-crm#ejemplo-1-invocacion-a-un-crm-utilizando-get)
>   * [Ejemplo 2: invocación a un CRM utilizando GET y Clean URLs](https://docs.omnileads.net/english/interaction-from-omnileads-to-crm#ejemplo-2-invocacion-a-un-crm-utilizando-get-y-clean-urls)
>   * [Levantar variables de canal personalizadas de Asterisk y pasarlas al CRM](https://docs.omnileads.net/english/interaction-from-omnileads-to-crm#levantar-variables-de-canal-personalizadas-de-asterisk-y-pasarlas-al-crm)

While on the other hand we have:

> * [Interacción desde el CRM hacia OMniLeads](https://docs.omnileads.net/english/crm-integration/interaction-from-crm-to-omnileads)
>   * [Interrelación de entidades entre el CRM y OMniLeads](https://docs.omnileads.net/english/interaction-from-crm-to-omnileads#interrelacion-de-entidades-entre-el-crm-y-omnileads)