# CRM Integration

### CRM Integration

As mentioned in this documentation, OMniLeads allows us to have bi-directional interaction with a CRM system. That is why we are going to divide the configurations into two parts.

On the one hand:

> * [Interacción desde OMniLeads hacia el CRM](/english/crm-integration/interaction-from-omnileads-to-crm.md)
>   * [Activar un nuevo CRM](/english/crm-integration/interaction-from-omnileads-to-crm.md#activar-un-nuevo-crm)
>   * [Configuración de Campañas telefónicas con interacción CRM](/english/crm-integration/interaction-from-omnileads-to-crm.md#configuracion-de-campanas-telefonicas-con-interaccion-crm)
>   * [Ejemplo 1: invocación a un CRM utilizando GET](/english/crm-integration/interaction-from-omnileads-to-crm.md#ejemplo-1-invocacion-a-un-crm-utilizando-get)
>   * [Ejemplo 2: invocación a un CRM utilizando GET y Clean URLs](/english/crm-integration/interaction-from-omnileads-to-crm.md#ejemplo-2-invocacion-a-un-crm-utilizando-get-y-clean-urls)
>   * [Levantar variables de canal personalizadas de Asterisk y pasarlas al CRM](/english/crm-integration/interaction-from-omnileads-to-crm.md#levantar-variables-de-canal-personalizadas-de-asterisk-y-pasarlas-al-crm)

While on the other hand we have:

> * [Interacción desde el CRM hacia OMniLeads](/english/crm-integration/interaction-from-crm-to-omnileads.md)
>   * [Interrelación de entidades entre el CRM y OMniLeads](/english/crm-integration/interaction-from-crm-to-omnileads.md#interrelacion-de-entidades-entre-el-crm-y-omnileads)


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